Important Information
Policies
To help make your stay at The Red Lion Hotel in Cromer as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Simple policies to keep your Cromer stay stress-free.
Check-in & Check-out
- Check-in: From 3:00 PM
- Check-out: Until 11:00 AM
- Early check-in or late check-out may be available on request, subject to availability.
Identification & Age
- A valid photo ID and credit card are required at check-in.
- Minimum check-in age: 18 years.
Deposits & Payments
- A deposit or pre-authorization may be required to secure the booking.
- Most major credit and debit cards are accepted.
Cancellation Policy
- Free cancellation is often available up to a set date before arrival.
- Late cancellations or no-shows may result in a charge equal to the first night’s stay. (Exact terms depend on the rate chosen at booking.)
Pets
- Dogs are welcome in selected rooms and common areas.
- Additional charges may apply; advance notice is recommended.
Smoking
- The Red Lion Hotel is a non-smoking property.
- Designated outdoor areas are provided for guests who wish to smoke.
Accessibility
- As the property is in a historic building, full accessibility may be limited.
- Some ground-floor rooms are more suitable for guests with mobility needs.